When customers need assistance, they want to know someone is working on a solution. Our digital help desk provides transparency to customers so they are kept in the loop along the way.
Eliminate email traffic. Customers can submit inquiries in an organized and streamlined fashion rather than wonder if a representative has seen their email.
Track inquiries in real-time. Stay up to date with support inquiries from the time they are submitted until they are resolved.
One interface. Our digital help-desk built into Dearman allows for customers to interact with operations from a single web-interface.