Programming Console

AUTOMATION

DIGITAL TRANSFORMATION

DIGITAL HELP-DESK

When customers need assistance, they want to know someone is working on a solution. Our digital help desk provides transparency to customers so they are kept in the loop along the way. 

  • Eliminate email traffic. Customers can submit inquiries in an organized and streamlined fashion rather than wonder if a representative has seen their email. 

  • Track inquiries in real-time. Stay up to date with support inquiries from the time they are submitted until they are resolved. 

  • One interface. Our digital help-desk built into Dearman allows for customers to interact with operations from a single web-interface.